We stand behind Rove with a 30-Day Money-Back Guarantee. If you are not completely satisfied with your purchase for any reason, we will refund you in full. No hassle. No forms. No phone calls required.
Email us at rovecontact.team@gmail.com within 30 days of your delivery date. Include your order number and a brief note about your experience. We will respond within 2 business days with confirmation of your refund.
You do not need to return the product. Even opened bottles are fully covered under our guarantee.
Once approved, refunds are issued to your original payment method within 5 to 10 business days. Processing times may vary depending on your bank or card issuer.
If your order arrives damaged or does not arrive within the expected delivery window, contact us at rovecontact.team@gmail.com within 14 days of the expected delivery date. We will work with the carrier to investigate and, where appropriate, send a replacement or issue a refund.
- Refund requests submitted more than 30 days after the delivery date
- Products purchased through unauthorized third-party retailers
- Refund requests where there is clear evidence of guarantee abuse or fraud
SUBSCRIPTION CANCELLATIONS
Cancelling your subscription does not automatically trigger a refund for orders already processed and shipped. If you have a concern about a recent subscription charge, contact us at rovecontact.team@gmail.com and we will work with you to find a fair resolution.
rovecontact.team@gmail.com
Response time: within 2 business days
